Shipping and Delivery Policy

Order processing

All orders are prepared with the utmost care to ensure the roses arrive in the best possible condition. We use packaging methods that preserve the roses' freshness and integrity during transport.

Delivery times

Delivery is made according to the date specified by the customer during order placement. We adhere to the specified dates whenever possible to ensure a reliable and convenient experience.

Shipping fees

Shipping fees vary depending on the delivery location, and are calculated automatically and fully explained before payment is completed without any hidden fees.

Non-receipt cases

If the recipient is not present at the delivery location or there is an error in the address data or contact number, the customer shall bear the redelivery fees.

Delivery range

Delivery is made within the range of available cities, and delivery availability is shown when the customer's address is entered during the order.